Sales Policy
Effective Date: February 19, 2025

At MINTOPICS, we are dedicated to providing premium fragrances and an exceptional shopping experience. This Sales Policy outlines the terms and conditions regarding product purchases, pricing, payments, and order fulfillment on our website https://mintopics.xyz/. By placing an order, you agree to the terms detailed below.

1. Product Availability & Orders

  • Availability: All products listed on our website are subject to availability. We reserve the right to limit quantities or discontinue items without prior notice.
  • Order Confirmation: After placing an order, you will receive an email confirmation. This does not guarantee acceptance of the order. We reserve the right to cancel or refuse any order.
  • Order Processing: Orders are typically processed within 1-3 business days, excluding weekends and holidays.

2. Pricing & Payment

  • Pricing: All prices are listed in USD and are subject to change without notice. Prices do not include taxes, duties, or shipping fees, which are calculated at checkout.
  • Payment Methods: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways.
  • Billing Information: Ensure that your billing details are accurate. Orders with incorrect or mismatched information may be delayed or canceled.

3. Shipping & Delivery

  • Shipping Regions: We offer domestic and international shipping. Availability and delivery times vary by region.
  • Delivery Times: Estimated delivery is 3-7 business days for domestic orders and 7-14 business days for international shipments.
  • Shipping Fees: Shipping costs are calculated at checkout based on destination and delivery speed.
  • Order Tracking: You will receive a tracking number once your order is shipped.

4. Cancellations & Modifications

  • Order Changes: You may request modifications or cancellations within 12 hours of placing your order. Once processed, orders cannot be changed or canceled.
  • Cancellation by MINTOPICS: We reserve the right to cancel any order due to product unavailability, payment issues, or suspected fraudulent activity. You will be notified and fully refunded.

5. Returns & Refunds

  • Eligibility: Products must be unused, unopened, and returned within 14 days of delivery. For details, refer to our Refund and Return Policy.
  • Non-Returnable Items: Final sale items, opened products, and gift cards are non-refundable.
  • Refund Process: Refunds are issued to the original payment method within 7-10 business days after we receive the returned product.

6. Promotions & Discounts

  • Promo Codes: Promotional codes must be applied at checkout and cannot be retroactively applied.
  • Limitations: Discounts cannot be combined or applied to previously placed orders. Some promotions may exclude certain products.

7. Customer Responsibilities

  • Accurate Information: Ensure your shipping and billing details are correct to avoid delivery delays.
  • Customs & Duties: International customers are responsible for all applicable customs duties and taxes.

8. Limitation of Liability

MINTOPICS is not responsible for:

  • Delays caused by shipping carriers or customs.
  • Loss or damage after delivery.
  • Errors caused by inaccurate customer information.

9. Policy Updates

We reserve the right to modify this Sales Policy at any time. Changes will be effective immediately upon posting. Please review this page regularly for updates.

10. Contact Us

For any questions regarding our Sales Policy, please contact us:

MINTOPICS