Delivery Policy
Effective Date: February 19, 2025

At MINTOPICS, we are committed to delivering your premium fragrance products safely and promptly. This Delivery Policy outlines our shipping methods, delivery times, costs, and related processes. By placing an order on https://mintopics.xyz/, you agree to the following terms.

1. Order Processing Time

  • Processing Time: Orders are processed within 1-3 business days (excluding weekends and public holidays).
  • Order Verification: All orders are subject to verification and approval. We may contact you if further information is required.
  • Order Changes: Once your order is processed, we cannot make changes or cancellations. Please double-check your order details before confirming.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

Shipping MethodDelivery Time
Standard Domestic (USA)3-7 business days
Express Domestic (USA)1-3 business days
International Standard7-14 business days (varies by region)
International Express5-10 business days (varies by region)

Note: Delivery times are estimates and may be affected by factors beyond our control, such as customs processing or unforeseen weather conditions.

3. Shipping Fees

  • Domestic (USA):

    • Standard Shipping: $5.99 (Free on orders over $100)
    • Express Shipping: $14.99

  • International:

    • Calculated at checkout based on location and delivery method.
    • Customers are responsible for any customs duties or taxes.

4. Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • You can track your order using the provided tracking link.

5. Delivery Issues

  • Incorrect Address: Ensure your shipping address is accurate. We are not responsible for delivery failures due to incorrect or incomplete information.
  • Lost or Stolen Packages: If your package is lost or stolen, contact us immediately. We will assist in working with the carrier, but we are not liable for missing deliveries once marked “Delivered.”
  • Delayed Deliveries: MINTOPICS is not responsible for delays caused by the carrier, customs clearance, or other unforeseen circumstances.

6. International Shipping Considerations

  • Customs & Duties: International customers are responsible for any customs duties, taxes, or fees imposed by the destination country.
  • Delays in Clearance: Customs clearance may delay delivery beyond the estimated time frame.

7. Failed Delivery Attempts

If a delivery attempt fails due to:

  • Incorrect address.
  • Unavailable recipient.
  • Refusal to accept delivery.

The package may be returned to us. Reshipping costs will be the customer’s responsibility.

8. Contact Us

If you have any questions or concerns regarding your delivery, please contact us:

MINTOPICS